Effective Date: September 1, 2025
Welcome to BCGH-CONNECT, an internal application developed for employees and staff of Better Choice Group Homes Inc. (“BCGH”, “we”, ). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BCGH CONNECT mobile application (“App”) on Android or iOS.
This App is intended solely for authorized employees and contractors of BCGH and is governed by internal company policies, including our HR, scheduling, and data security protocols.
1. Information We Collect
We collect only the information necessary to facilitate HR and scheduling functions, such as:
a. Personal Information
- Full name
- SIN
- Contact details (email, phone number)
- Job title and department
- Work schedule and availability
- Employment status
- Education documentation
- Driver’s License information
b. Usage Data
- App usage activity (e.g., logins, screen navigation)
- Device information (e.g., model, OS version)
- IP address (where applicable)
c. Location Data
- Optional and only used if location-based scheduling or check-in features are enabled (with user permission)
2. How We Use Your Information
We use the information collected for the following purposes:
- To manage and update employee schedules
- To enable communication between HR and staff
- To verify work hours and attendance
- To improve internal operations and app functionality
- To comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell or rent your personal information. Your data may be shared under the following circumstances:
- With BCGH HR and Management: To facilitate scheduling and HR decisions
- With Service Providers: Third-party vendors who help maintain or operate the app under strict confidentiality agreements
- Legal Obligations: When required to comply with law, regulation, or legal process
- Security or Safety Needs: To protect the rights, property, or safety of BCGH or its employees
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information, including:
- Secure servers and encrypted connections (SSL)
- Role-based access control
- Regular audits and data backups
- Compliance with HIPAA, PHIPA, or other applicable privacy frameworks if necessary
5. Your Rights and Choices
As a user of the BCGH-CONNECT App, you may:
- Access or update your personal information
- Request correction of inaccurate information
- Request deletion of your account (subject to internal HR approval)
Requests can be made through the BCGH HR department.
6. Data Retention
We retain your information only as long as necessary for employment and legal compliance purposes. Upon termination of employment or deactivation of the app, personal data will be archived or deleted according to BCGH policy and applicable laws.
7. Children’s Privacy
This app is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated via in-app notifications or internal communication channels. Continued use of the app after such updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Better Choice Group Homes Inc.
HR Department
Email: hr@bcghi.org
Phone: 905-674-8484
Address: 404-3100 Steeles Ave West, Concord, ON, L4K 3R1